Pre-sale service
First of all, we have a variety of tower cranes with different lifting tonnages and the maximum lifting capacity is from 4 tons to 50 tons.We can classify tower crane models according to their installation methods and work types. Various installation methods involve stationary, internal climbing, chassis weight, traveling chassis types and work types includeFlat-top/Topless(TL4020; TL5610; TL6015; TL6520; TL6513; TL7022; TL7032; TL8522) , Hammerhead/Topkit (TK4510; TK5013; TK5612; TK6015; TK6024; TK6520) , Luffing Jib Tower Crane (LF3020; LF4015; LF5023) for your choice, Simultaneously our scope of business also includes the sale of Construction Elevator (HC20/33; HC20/54; HC32/54). And Derrick Crane/Stiff Leg Derrick (DC1830; DC3023; DC4038).
We are also delighted to customize special-purpose lifting equipment for your special requirements.
1.After receiving your purchase consultation information, we will contact you with professionals who are proficient in your native language. Please ensure that you can be contacted by the phone number and email you provide.
2.After understanding your specific needs and the location of the project, we will give you using suggestions of specific equipment; quotations and one-stop turnkey service.
3.Next, both parties confirm the price, delivery date, shipping method, payment method, and acceptance criteria. We will send a contract template in your native language for your confirmation.
4.Our sales assistant will go to your office and project location to visit you confirming the installation location and surrounding environment, and giving suggestions and requirements for installation and coordination.
Transaction process
5.You can choose to sign a purchase contract directly with us or our local agency company, and then pay a deposit or issue a letter of credit. We will provide a prepayment guarantee letter issued by the local bank to ensure the deposit you paid without risky.
6.We will complete the equipment production, shipment, export, import customs clearance, transport to the project location, and unload the equipment within the agreed time. You can choose not to participate in the whole process, if you want to follow up , we are also pleasure.
7.After the personnel of both parties confirming that the goods are received and the goods agreed in the contract are sound, our technical team will carry out the assembly, commissioning, testing, and trial operation of the equipment. You can choose not to participate in the whole process, if you want to follow up the whole process, we are also pleasure.
8.After passing the inspection by the local inspection organization, we will officially handover the equipment to you.
After-sale service
9. We provide an unconditional warranty of 18 months. According to our 15 years of industry experience, FOIN’s products have almost trouble-free operation within 5 years. We are also pleased to provide a bank guarantee to guarantee our commitment.
10. Our local installation, disassembly, commissioning, after-sales service, and maintenance teams are all experienced and certified professionals.
11. Each of our new equipment includes a kit of wearing parts free of charge to ensure that it can deal with possible failures without pressure within 5 years.
12. FOIN cherishes the trust of customers every time, and regards FOIN’s reputation as its own life. If there is indeed an unsolvable failure due to production quality, the factory technicians will guarantee to arrive at your project within 8 to 36 hours and resolve the fault timely.
Foin will permanently provide you with professional services and support!
